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Plan M GmbH

Plan M ist ein familiengeführtes Unternehmen, das sich auf die Beschaffung qualitativ hochwertiger Schutzprodukte mit lückenloser Zertifizierung fokussiert und innovative Produktkonzepte entwickelt.

Industry
HEALTHCARE & LIFE SCIENCES
Scope
Finance Inventory / MRP CRM / Sales / Marketing Website / E-Commerce
Size
<30
Countries
Deutschland

Challenge

As a start-up, Plan M turned to OBS Solutions because they wanted to replace their CRM system and expand it with e-commerce, sales and accounting functions and centralize all processes. Until they contacted us, they were using WooCommerce, but it could not handle their warehousing requirement. Also, the order management tool that was in use was very simple and limited in its functions to be sustainable.

Solution

Plan M was able to use their new business software within 6 months. Plan M’s project managers made some minor customizations themselves. They also handled the research and testing of new modules to the system in-house while they trusted OBS Solutions to ensure smooth implementation.

Business Benefits

The helpdesk system and the sales process are running very well. The customer's own website design is really outstanding. Plan M appreciates the transparent exchange with OBS Solutions, which is technically adept, constructive, productive, and efficient.