Swiss Center for Design and Health AG

As a national technology competence center, the Swiss Center for Design and Health's services include research, teaching and continuing education, as well as competent practical support from idea development and prototyping to market launch. It combines interdisciplinary university research and private industry with a view to knowledge and technology transfer.

Industry
HEALTHCARE & LIFE SCIENCES
Scope
Services / PMS Inventory / MRP
Size
30-100
Countries
Switzerland

Challenge

Swiss Center for Design and Health turned to OBS Solutions after the company was founded because they needed support in implementing Odoo. Until the implementation, they were using Microsoft Office applications. They knew Odoo as the software of choice and, following the project manager’s previous experience, chose OBS Solutions as the implementation partner. Due to the legal requirements of the Swiss government, the software provider had to follow many guidelines in order to set up the system correctly. Since Microsoft applications have been used so far, OBS Solutions started by requesting interfaces to these Microsoft applications.

Solution

Swiss Center for Design and Health initially used Microsoft365 applications, but they migrated to Odoo after they experienced issues with the Microsoft365 server structure. The Odoo software was implemented in phases, with the first phase completed after 2 months. This allowed Swiss Center for Design and Health to start working with a subsystem while the other phases were being implemented. The core system included CRM, project, purchasing and maintenance functions. Swiss Center for Design and Health uses Odoo Studio to make independent adjustments to their software with great support from OBS Solutions. OBS Solutions also mapped Swiss Center for Design and Health’s special server structure in the backend. With the support of OBS Solutions, they have successfully upgraded from Odoo V14 to Odoo V15.

Business Benefits

With OBS Solutions, Swiss Center for Design and Health has a transparent software implementer that is always at their side. They are very satisfied with OBS Solutions' fast software implementation and have continued to work together almost seamlessly. Because Swiss Center for Design and Health is very knowledgeable about the Odoo software, they mostly handle their customization needs independently but appreciate the expertise that OBS Solutions provides them.

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