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ERP Change Management: Successful ERP Implementation

How to Successfully Transition to a New ERP System in Your Company
March 20, 2025 by
Alisa Knebel

ERP Change Management: Successful ERP Implementation

Key Takeaways

  • ERP Change Management is a structured approach to integrating and training employees, and successfully transitioning business processes to a new ERP system.
  • Resistance, communication issues, and insufficient training are typical obstacles during ERP system implementation.
  • Leadership competence, clear communication, early involvement of stakeholders, and targeted training are key to successful change management.
  • Together with our partner #FORTSCHRITT, we provide comprehensive support for complex ERP transformations.



The introduction of a new ERP system is a significant event for any company. It's not just about implementing software; it’s about profound changes in processes, structures, and workflows. Without targeted ERP Change Management, there’s a risk that projects could become unnecessarily complicated, or important potential might remain untapped.


As an experienced Odoo implementation partner, OBS Solutions understands the challenges that arise in ERP projects. It becomes especially exciting when not only the software is implemented but a cultural shift takes place as well. Here, we focus on ERP Change Management to ensure the transition is as smooth as possible. For complex projects that require high levels of coordination and user integration, we collaborate with the consulting firm #FORTSCHRITT, which brings its expertise in change management in ERP implementation. Together, we ensure that your ERP transformation is a resounding success.


What is ERP Change Management?

ERP Change Management refers to the structured planning, execution, and follow-up of all measures necessary to successfully involve and train employees and transition business processes to a new ERP system. It’s not just about technical implementation, but also about preparing people and processes for the new requirements.

The change must be understood, accepted, and actively shaped by employees to ensure the long-term success of the ERP implementation and to guarantee effective transformation management.

Challenges in ERP System Implementation

Depending on the starting situation, the implementation of a new ERP system can vary in complexity. Is an existing system already in use, or are employees still working manually? Which groups of people are involved, and who will be using the system in the future?

ERP Chance Management

Typical challenges include:

  • Employee resistance to change
  • Communication issues and lack of transparency
  • Unclear roles and responsibilities
  • Inadequate training and support
  • Lack of ongoing support after implementation

Particularly critical is dealing with apparent resistance. Employee feedback is valuable. Criticism should be taken seriously and considered early on, as later adjustments are often more labor-intensive and costly.

The Importance of Transformation Management in ERP Implementations

Targeted change management ERP implementation is crucial to increasing acceptance of the new system and making the ERP transition a success. A transparent process that communicates the goals and benefits of the new solution from the outset is key. The better employees understand how the new ERP system will ease their daily work, the more successful the ERP conversion will be.


Early involvement of all stakeholders is also an important success factor. Establishing focus groups that discuss the system even before the technical introduction plays a significant role in understanding and addressing the needs of end users early on.

Success Factors for ERP Change Management

To ensure successful ERP implementation, companies should keep the following points in mind:

  • Leadership competence: Managers understand the ERP implementation strategy and actively support the change with defined measures.
  • Early involvement of stakeholders: Employees, managers, and departments should be involved from the beginning.
  • Clear communication: Transparency about goals, expectations, and progress is essential.
  • Targeted training: Employees should gain a basic understanding of the functions and processes of the new system. Group training sessions tailored to specific roles are particularly effective.
  • Continuous monitoring & feedback: Adjustments during and after implementation should be possible.


ERP Implementation in Practice: Collaboration with #FORTSCHRITT

OBS Solutions brings years of experience in implementing Odoo and knows how crucial well-thought-out change management ERP is for the success of a project. When it’s not just about introducing a new system but about an extensive transformation, we rely on strong partnerships.


Together with our partner #FORTSCHRITT, a consulting firm specializing in change management, we succeed in implementing even complex transformation projects with multiple user groups in a structured and successful way. This combination of technical expertise and structured transformation management ensures that the individual needs of all user groups are considered and that a high level of acceptance is achieved.

Tips for Successful ERP Change Management


Start communicating about planned changes early on.

Actively involve employees to minimize resistance.

Assign tool owners for each user group who can serve as internal contacts.

Ensure continuous feedback loops to adapt the implementation process.


Provide comprehensive training and educational programs.


Conclusion

ERP Change Management is a key factor in the success of enterprise resource planning implementation. With the combined expertise of OBS Solutions and #FORTSCHRITT, we ensure that your ERP implementation is not only technically flawless but also successfully executed from an organizational standpoint.

Would you like to learn more about our ERP change management strategy? Feel free to schedule a non-binding consultation with us.


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